Quality Standards

Quality Assurance

TPP is ISO 9001:2015 certified and manufactures under cGMP guidelines by choice. This quality standard is regularly audited and confirmed by re-certification processes. The ISO certificate can be downloaded here.

Quality Control from the raw material to the ready TPP product

TPP is committed to reaching the highest quality goals in its manufacturing processes. This is achieved by maintaining and monitoring a complex quality assurance system. Products are only shipped when all criteria are met. In this way, TPP guarantees the highest quality products for all tissue culture and laboratory applications.

TPP achieves its high quality standards through continuous improvement in the interest of its customers and a highly efficient quality system that goes beyond the required formalities.

1. Raw Material

All incoming materials and products pass a rigorous and documented quality control based on specifications. Shipments are only accepted from verified suppliers.

2. Production

Production takes place in a clean room environment on in-line production lines. Regular documented quality controls are performed according to a quality control plan. Independent laboratories regularly conduct purity and sanitation testing.

3. Maintenance

For a 24/7 manufacturing process, the maintenance and upkeep of molds, production lines, and infrastructure is extremely important. Accurate planning and execution is the basis for the necessary top conditions. Competent specialists ensure the availability of the equipment day by day.

4. Quality Control

All products are tested during and after the manufacturing process according to strict specifications. Every step of the process is traceable for years through a sophisticated IT system. Test results and corrective actions are documented.

5. Dispatch Control

TPP performs random quality and quantity testing of the final product and documents the results. After approval of the data, a quality certificate can be generated on www.tpp.ch.

I. Intended Use of the TPP Product
TPP products are intended exclusively for research use and are not approved for clinical, diagnostic, or therapeutic applications. Use of products distributed by TPP is permitted only for qualified professional personnel. All applications must be carried out strictly in accordance with the applicable Instructions for Use (IFU). Compliance with the IFU is mandatory and a prerequisite for proper product use.
________________________________________
II. Information and Sources of Supply
For additional or product-specific information, customers are advised to contact their local TPP distribution partner. Comprehensive information is also available on the official TPP website tpp.ch.
________________________________________
III. Warranty and Liability
A. Risk of Loss
TPP delivers the goods Ex Works (EXW Incoterms 2020) to the TPP distributors. All risk of loss or damage to the goods transfers to the customer at the time of pick-up from TPP's premises. TPP therefore assumes no liability for transport damage occurring after pick-up.
B. Warranty Scope
TPP warrants exclusively that the products are free from material defects at the time of pick-up (EXW) from TPP. No further warranties—explicit, implicit, or statutory—regarding specific characteristics, performance, or suitability for a particular purpose are provided.
C. Exclusion of Additional Liability (Ausschluss weiterer Haftung)
Any additional liability, warranty, or guarantee on the part of TPP is excluded to the fullest extent permitted by law. This exclusion specifically covers claims arising from:
1. The provision of samples.
2. The content of technical documentation or IFUs.
3. Statements or representations in sales or marketing materials.
4. Expectations derived from commercial practices or prior dealings.
5. Statements or assurances by TPP distributors, agents, or representatives.
D. Disclaimer Regarding Information and Changes
All information is prepared with the greatest possible care but is provided without any guarantee of correctness, completeness, or currentness. TPP reserves the right to make changes, corrections, and updates at any time. Any liability of TPP relating to such information is excluded.
E. Resellers
Resellers are obliged to bring these provisions to the attention of their customers and end users and to incorporate them into their respective contract. The reseller shall fully indemnify TPP against all claims by a customer or end user contrary to these provisions.
________________________________________
Governing Law
These terms and any related legal matters are governed exclusively by Swiss law.